On the Road

Dispatches from manufacturer’s reps

Going above and beyond for customers and staying fresh are key tenets for Jacksons in Dallas
HOM Furniture in Minneapolis says its specialty outdoor associates set it apart
Outdoor retailers discuss how sales associates can find success
For 96-year-old Howard Lorton in Denver, attention to detail is key
Willingness to change pays off for Taylor Creek in Green Bay, Wisconsin
Gift merchandise makes a difference for Thiensville Patio Place & Hardware
Penn Stone is looking forward to a more normal year in 2024
Focus on excellence, innovation and creativity pay off for Amish Craftsmen Guild II
Customer experience is key for Southeastern Kentucky Pool & Patio
Sunshine Furniture in Florida finds success with upper-end American-made goods