Trivantage, a resource for fabrics, hardware and accessories, is bolstering its commitment to customer satisfaction and success by adding new benefits to its customer membership program, Trivantage Plus.
Albany Foam and Shade Sail University are the newest industry partners to join nine other brands in offering exclusive discounts to Trivantage Plus members.
Members will now receive 10% off upholstery and marine foam products from Albany Foam, a wholesale supplier of custom foam, pillows and cushions. Shade Sail University, an educational initiative by Wholesale Shade, will offer 10% off training products and services to members seeking continued education in the shade sail business.
Since launching the its customer membership program in 2023, Trivantage has multiplied its roster of benefits for members. Albany Foam and Shade Sail University add to the lineup of Trivantage Plus partners, which include AP Consulting & Technical Services, AutoMetrix, Awning Composer, Consew, Fabric Tattoo, Miller Weldmaster, MPanel and TagTime USA.
Other key benefits of the membership program include:
● Discounts on select Trivantage products.
● Complimentary memo samples with free shipping.
● Exclusive access to “Shop Talk”: virtual, educational product and business seminars.
● Flat-rate, same-day shipping.
● Reduced restocking fees.
Lauren Frances, Trivantage Plus member and owner of L. Frances Custom Canvas, recently shared how the program has benefited her business and, ultimately, her customers. “I have transferred all of my business to Trivantage because of the Trivantage Plus Membership Program,” Frances says. “The flat-rate shipping creates savings for my company. I’ve saved hundreds of dollars, so it’s made a huge difference. This program has changed up my entire plan of where I get my fabric — and every time I order, everyone is really nice and helpful.”
Customers can choose between two membership levels: premium and platinum. The platinum-level membership includes additional benefits such as extended return periods, enhanced warranty and individualized marketing support like customized sew-in labels and an annual on-site audit with a Trivantage rep to update materials and create a sample binder tailored to the business.